About

Q. When does the show start, End and what are the age restrictions?

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A. All of this information can be found in the ticket link of the event. You can find this by searching for your show on our site. Set times are subject to change.

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Q. I left my credit card at the venue. What should I do?

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A. Please e-mail thebrooklynmonarch@gmail.com with your full name, the type of card, and when you believe you left it. We will confirm whether we have your card, and will provide you with further information on when you can come pick it up.

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Q. Do you have a lost and found?

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A. Yes we do. If you believe you lost something at The Brooklyn Monarch, please e-mail thebrooklynmonarch@gmail.com with full information of the item including color, brand, description, and when you left it at the venue. We will confirm whether it has been turned in. The Brooklyn Monarch is not responsible for lost or stolen property. Please keep your possessions with you at all times. Any items not inquired about after 30 days will be discarded.

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Q. Do you Serve food?

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A. Yes! We serve a variety of food from our kitchen, including burgers, fries and more!

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Q. Are there reserved seats?

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A. No, we do not reserve seats. If you purchased a seated ticket for one of our seated shows, you are guaranteed a seat, but location is first-come, first-served. Please arrive at or close to door time for the best selection of seats.

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Q. What forms of payment do you accept?

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A. We accept cash and all major credit cards.

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Q. What is your photo policy?

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A. Non-flash photography is permitted at most shows, however this is at the discretion of the artist and is not guaranteed. If the artist has requested no photography, you will be asked to check your camera at the door. (This policy does not include camera phones.)

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Q. I purchased tickets online. What do I need to check in at the show?

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A. You need to bring a valid photo ID to check in at will call. Check in begins at the door time, which is listed on the show’s event page. There is no pick-up for will call tickets prior to the show.

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Q. What are your box office hours?

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A. Our box office will open show days beginning at 5pm. We are closed on national holidays.

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Q. What is your refund policy?

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A. No refunds or exchanges will be issued for tickets to any The Brooklyn Monarch events. All sales are final. No refunds will be processed for unused tickets or for patrons who are denied entry due to not having valid identification for will call pickup or admittance to an age restricted event. Events are subject to change in date, time, or scheduled act at anytime. In the case of an event cancellation, refunds will be provided via the method of payment originally used.

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Q. What is your smoking policy?

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A. Smoking and vaping inside the venue is strictly prohibited, and we reserve the right to hold or confiscate vaporizers and electronic cigarettes at the door.

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Q. Does The Brooklyn Monarch offer packages for corporate party rentals?

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A. Yes, we do. Email thebrooklynmonarch@gmail.com and our team will help you plan your next event.

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Q. Are you hiring?

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A. Yes, please send a cover letter and resume to thebrooklynmonarch@gmail.com.

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Q. Do you have ear plugs?

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A. Yes. They are available at the bar.

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Q. Is The Brooklyn Monarch wheelchair accessible?

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A. Yes. We have an elevator down to the main room. If you have other specific needs or questions about elevator access, please feel free to e-mail us in advance at thebrooklynmonarch@gmail.com. Otherwise, just let our door staff know that you’ll need elevator access and someone will be glad to help out.

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Q. I’m interested in performing at The Brooklyn Monarch, how do I submit my information?

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A. Send your proposal to: thebrooklynmonarch@gmail.com

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If you have any other questions feel free to e-mail us at thebrooklynmonarch@gmail.com or DM us any time on Social Media at @thebrooklynmonarch