"Giving up has never crossed my mind because there is nothing to give up. This is such a vital part of who and what I am that giving up would be the same as dying. The work my team and I have done, my family, the very challenges you ask about are the things that sustain my drive. I honor everything that came before and all that is to come by never stopping my reach toward success."
-Chip Su, Founder/Owner
FREQUENTLY ASKED QUESTIONS
OUTSIDE OUR VENUES
Q. When does the show start/End and what are the age restrictions?
Q. Are there reserved seats?
A. All events are standing-room only. For some late-night events, table service is available for reservation. Email us for details!
*Bottle Menu coming soon*
Q. Are YOUR VENUES ADA Accessible?
A. Yes! All of our venues are on the ground floor and are wheelchair accessible. Please note that the main entrance at The Brooklyn Monarch does have a short set of steps leading into the venue and the main entrance at The Kingsland does have one step leading into the venue. There are handicapped bathrooms at The Brooklyn Monarch and The Meadows, but not at The Kingsland. If you have other specific needs or questions please e-mail us so that we can make the proper accommodations. You can also let our door staff know that you’ll need accommodations and we'll do our best to help
Q. I purchased tickets online. What do I need to check in at the show?
A. You need to bring a valid physical photo ID to check in at will call. Check-in begins when doors open; this can be found on the event page. There is no pick-up prior to when doors open.
Q. What is your bag policy?
A. All bags are subject to being searched by security prior to entering our venue. Weapons of any kind are prohibited.
Q. I WANT A REFUND!
A. All sales are final. No refunds will be processed for unused tickets or for patrons who are denied entry due to not having valid identification for an age-restricted event. Events are subject to change in date, time, or scheduled act at any time. In the case of an event cancellation, refunds will be provided via the method of payment originally used.
Q. I left SOMETHING AT YOUR VENUE!
A. If you believe you lost something, e-mail firstname.lastname@example.org with your full name and a description of the item lost. We will confirm if it's been located and will provide you with further information on pick-up.
*DISCLAIMER: The Brooklyn Monarch is not responsible for lost or stolen property. Please keep your items with you at all times. Any items unclaimed after 30 days will be discarded.*
AT OUR VENUES
Q. What is your photo policy?
A. Cameras and non-flash photography are permitted at most shows. However, this is at the discretion of the artist and is not guaranteed. If the artist has requested no photography, you will be asked to check your camera at the door. (This policy does not include camera phones.)
Q. What forms of payment do you accept?
A. We accept cash and all major credit cards. Our door, kitchen, and coat check are CASH-ONLY. ATMs are available at the venue for cash withdrawals.
Q. CAN I LEAVE AND COME BACK?
A. For The Meadows and The Brooklyn Monarch, NO, there is no re-entry For The Kingsland, it depends on your event. We have outdoor spaces for smoking and kitchens if you get hungry. Please plan accordingly!
Q. What is your smoking policy?
A. Smoking and vaping inside the venue is strictly prohibited, and we reserve the right to hold or confiscate vaporizers and electronic cigarettes at the door.
Q. Do you have FOOD?
A. Yes! The kitchen is CASH-ONLY and we serve a variety of American and Latin comfort foods.
*Menu coming soon*
Q. Is there a dress code?
A. No way! COME AS YOU ARE.
Q. Do you have ear plugs?
A. Yes. They are available at the bar.
BOOKING AND PRIVATE EVENTS
Q. Does The Brooklyn Monarch offer packages for corporate party rentals?
A. Yes, we can transform our space for any event (holiday party, art shows, weddings and more!) Email our team for more information.
Q. I’m interested in performing at The Brooklyn Monarch, how do I submit my information?
A. Prepare to send your music links, social media/website links, and any additional information regarding being booked, such as dates/times. If you have a specific show you'd like join the bill of, we can't guarantee you'll be on it. Once you have everything, send your booking request here.
Q. aRE Y'ALL HIRING?
A. We're always looking for talent! Please send a cover letter and resume to our hiring team.